Privacy Policy

We take your privacy seriously

View the current ENGIE HOME Energy Privacy Policy here: 


This policy applies to personal information we hold about individuals, sole traders and partnerships. It does not apply to information we hold about companies and other organisations.


It’s important to us that you can feel confident that your personal information is safe and being looked after. We appreciate the trust you place in us and in return we respect our customers’ privacy and are committed to protecting your personal information.

Here we’ll set out clearly how we collect, use, disclose and manage your personal information.

By becoming an ENGIE customer you agree to the collection, use, disclosure and management of your personal information as set out in this policy and your terms and conditions of supply. This is in line with the Data Protection Act 2018 (DPA)

We may amend this policy from time to time, so we recommend that you review it every so often to ensure that you’re aware of any changes.

This policy was last updated on: 27 February 2019


For personal information enquiries:
Attention: Privacy Officer

Phone: 0800 280 8000

ENGIE Home Energy
PO Box 330,
Newcastle upon Tyne,
NE12 2FP